If you’re like us, you’re gearing up for another successful, busy year in 2022. While we’re in “go go go” mode most of the year, it’s part of our culture and what we teach to stay green and growing – not brown and dying! So, each year we commit to reading a few new books on business techniques, psychology insights, or just quality life advice, and share the list with our YT community. Without further ado, here is the YT team’s 2022 reading list.
Jon Hoffenberg, President
Being the president of a 4-peat Inc. 5000 consulting company and a 2020 Financial Times “Top 10 Management Consultancy in North America,” Jon’s job is to guide the YT philosophy and challenge mindsets year round. He’s already started Think Again: The Power of Knowing What You Don’t Know, the well-reviewed book from organizational psychologist and Wharton professor, Adam Grant. It’s about how to rethink your old beliefs, and open others’ minds as well. Learning is easy, it’s the unlearning that’s hard! Check it out here.
Jon’s other big read for the year dives deep into the self. Not to say we’re big on labels at YT, but we do love personality typing. The Road Back to You: An Enneagram Journey to Self-Discovery by Ian Morgan Cron and Suzanne Stabile analyzes the 9 different types of the Enneagram system, so you can learn about yours and gain insights about the others. Want to know if you’re a Peacemaker, an Investigator, or maybe a Perfectionist? Pick up a copy!
Dan Grantham, Senior Director
YT Sr. Consultant, Dan, will be sharpening his sales skills with his pick, Success Secrets of the Sales Funnel: The Proven, Scientific Selling Method of Going from “Hello” to the Contract, by Ray Leone. This book takes it back to the basics and provides six simple tips to be more effective in sales. Even the best of the best have room to improve (and Dan is known for being ranked in the top 50 out of 40,000 salespeople at his former job), so we’re excited to hear what he learns and will share with our YT clients. Learn more here.
Ed Syring, Executive Vice President & Partner
Ed will be learning how to be a rebel with a cause from Francesca Gino’s Rebel Talent: Why It Pays to Break the Rules at Work and in Life. This read takes inspiration from rebels across all different industries to teach you the power of challenging old ideas, shaking up the status quo, and being the voice of dissent. Rebellion is a tool for success if you do it right – YT wouldn’t be where it is without it! If you’ve been wanting to break free from tradition, get it here.
Abby Karcz, Director of Marketing and Training
Abby is committed to bringing the best practices for the patient experience to our clients across the country, so this was a natural pick. She’ll be reading Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone, by Shep Hyke, who teaches simple practices that can help you be more successful not only in your personal life, but in business as well. If you want to know how your team can be the best for your patients, pick up this book!
Mae McNamara, Director of Operations
You’ll find our Ops guru, Mae, reading Blink: The Power of Thinking Without Thinking by Malcolm Gladwell to become even more efficient in her role. It’s all about the science of decision-making. Gladwell uses real examples of famously good (and bad) decisions, and dives into the brain’s process so you can learn how to make successful, split-second choices. Perfect the art of decisiveness with this read.
Danielle Scott, Senior Consultant
Our rockstar YT Consultant and co-spearhead for ReceptionScope, Danielle, will be knocking out all of her New Year’s Resolutions with Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad, by James Clear. In this book, he provides 4 simple rules you can use to set and maintain good habits in your day-to-day. Stay tuned for our upcoming ReceptionScope webinar – exclusive to members only – on how to implement daily habits to meet your goals and improve self-discipline in your careers. In the meantime, grab your copy here.
And that’s a wrap… we hope you find some inspiration from these reads! Plus, we’d love to hear what books you have on your own New Year’s list. E-mail firstname.lastname@example.org or click here to share with us.