Category: Uncategorised

business books 2021

2022 YellowTelescope Reading List

If you’re like us, you’re gearing up for another successful, busy year in 2022. While we’re in “go go go” mode most of the year, it’s part of our culture and what we teach to...

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YT Seminar

Rewind the Tape: A Look Inside the 2021 YellowTelescope Training Seminar

The Annual YellowTelescope Training Seminar was back in full force for our 11th Annual event the weekend of October 22nd. We were thrilled to have our largest attendance of all time (in person!) and have...

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Email Management Mistakes

The Biggest E-mail Management Mistakes (and How to Avoid Them)

What could your office staff do with 1 extra hour at work each day? Follow up with more potential and existing patients or customers? Spend more time cross-selling and up-selling? Organize and plan the coming...

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Front Desk Training

Secret Tips for Front Desk Success: Insights from the YT Mystery Caller Program

The most common phone blunders can be easily avoided – we know because we screen through hundreds of calls each month as part of our YT Mystery Caller service, serving small and medium-sized practices and...

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Increase Consultation Conversions

5 Ways YT Doctors Increase Consultation Conversions

How is YT like Geico, you ask? Great question. Unfortunately, we do not save you any money on your car insurance, and in general, we do not believe in selling based on discounts. So what...

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Trust in the workplace

How to Build Trust in the Workplace

Trust in the workplace, like respect, is earned not merely given. It is also the basis of any good office culture – just ask Patrick Lencioni, author of “5 Dysfunctions of a Team,” who places...

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business books 2021

Top 5 Business Books for 2021

Ready to make this year better than 2020? YT’s 2021 reading list of the top 5 business books roundup will help guide the way. We’ve asked the team what’s on their shelves and compiled a...

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Actionable Tips & Growth Strategy During COVID-19 from YellowTelescope

We’ve had a really strong week here at YT despite the serious concerns clients have about COVID-19.  We wanted to provide an update on how we are approaching these times, having consulted and worked in...

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