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Actionable Tips & Growth Strategy During COVID-19 from YellowTelescope

We’ve had a really strong week here at YT despite the serious concerns clients have about COVID-19.  We wanted to provide an update on how we are approaching these times, having consulted and worked in...

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Jon-Hoffenberg

Important Message from YellowTelescope’s President – Growth and The Pie

Ladies and gentlemen, it’s been a year for the ages.  For those of you who know me, I believe honesty and authenticity are paramount.  They equal customer service and sales in my view. Here, I’ve...

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How to Successfully Launch a New Medical Device

You took the plunge and purchased that shiny new medical device. Now the first bill hit your credit card, the machine is in route to your office, and you’re eager to capitalize on the investment. But let’s face it – there’s no marketing plan in place, staff aren’t trained, and you don’t have a single patient scheduled. Read on for our foolproof plan to successfully launch a new device. And don’t worry, if you already have one collecting dust at the office, it’s not too late to dust it off and try these tips.

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All You Need is love… and a Highly Trained Patient Coordinator

Imagine, there’s no turnover…it’s easy if you have a great PCC… The position has many names – Patient Care Coordinator (PCC), Surgical Consultant, Patient Concierge – but, the position of a highly trained salesperson in your practice, in our view, is the most important hire your practice will ever make.

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Our Podcast

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Nov 10th 2020 New

Episode 27: These Are the Good Ol’ Days – How Practices Are Thriving in COVID and Our 6-Month Mantra

For the first podcast back together, live in the same room, since before the shutdown, Jon and Ed reunite as if nothing ever happened (though they wax on about how it did and what’s happened since)...

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May 22nd 2020

Episode 26: Staffing, Managing, and Growing Coming Out of COVID-19

After speaking with dozens of practices a week, and reviewing hundreds of resumes during COVID, Jon and Ed share a unique and informed perspective of what job applicants are thinking and how it relates to managing, and retaining, your top staff while considering who, and how to, replace while the unemployment rate is the highest since the Great Depression...

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Apr 24th 2020

Episode 25: Re-opening After COVID-19 for Success!

In this special episode, in response to the request for practice management content from the producers of The Aesthetic Show, The Vegas Cosmetic Surgery Symposium, and the Global Aesthetics Conference, YellowTelescope’s President and EVP, Jon and Ed, discuss the YellowTelescope processes that are helping their many clients successfully navigate the shutdown and build a big return to treating patients...

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Mar 20th 2020

Episode 24: A Practice’s COVID-19 Survival Guide

As Covid-19 affects how we all work, Jon and Ed take the time to speculate on how their learnings can apply to an unprecedented time...

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